Shipping

We typically process all orders for in stock items within 3 business day. Our standard business hours are Monday through Saturday 8 a.m. to 5 p.m. Central Time. Standard shipping is typically via FEDEX ground and you should allow 3-7 business days for standard delivery once an order has been shipped. We reserve the right to substitute another carrier of equal or lesser cost to deliver your order. If expedited shipping is required, please select that as your shipping choice.

All shipping charges are the responsibility of the customer. Shipping charges will be included on your invoice and can be viewed on a summary screen prior to finalizing your order. Shipping charges are based on the delivery location and method you select during the checkout process. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice, provided that if the actual shipping charge is more than the amount shown on your invoice, we will contact you with the correct shipping costs before processing your order, and you will have an opportunity to cancel your order.

All orders are shipped FOB Shipping Point. Product ownership passes from Black Oak Crossing to you upon shipment, and we are not responsible for any shipping delays or problems once the product has been shipped.